Terms & conditions

1. Your order

• Your order is confirmed when your payment has gone through and your order page says "Order confirmed".
• Please check your name, email and delivery address at checkout. We use them to deliver your order and contact you about it.
• If we can't get an item in your size, we tell you and refund that item in full, or offer another size if you prefer.

2. Prices and payment

• Prices are in US dollars and include VAT, customs and shipping. There's nothing more to pay on delivery.
• You pay in full on the secure payment page using one of the methods shown there. Stripe payments are charged in USD. RiskPay links convert your payment to USDC (a US-dollar stablecoin); your bank statement shows that payment provider's name. See our payment information.
• Your bank may charge a currency conversion fee if you don't pay in US dollars. That fee isn't set by us.

3. Delivery

• Orders usually arrive within 2–3 weeks. We email you a tracking number when your order ships.
• If a parcel is lost on the way, we send a new one or refund you in full.
• If a parcel comes back to us because the address was wrong, we can resend it, but the extra shipping is charged to you.

4. Returns

• You can return items within 14 days of receiving them. Start a return through our contact form.
• Items must be unused, with tags and original packaging.
• You pay for return shipping. We only cover it when the item is faulty, damaged or not what you ordered.
• We refund you within 14 days of getting the item back.
• Opened fragrance, socks, underwear and earrings can't be returned for hygiene reasons.

All the details are on our delivery & returns page.

5. Faulty or wrong items

If something arrives faulty, damaged or isn't what you ordered, contact us with your order number and a photo. We'll replace it or refund you, and we pay the return shipping. Your rights under consumer law still apply.

6. Your data

• We use the details you give at checkout only to handle and deliver your order and to contact you about it. We share them only with our payment partner and the carrier delivering your order, and we never sell them.
• We count visits, items added to carts and checkouts to see how the shop is used. This uses no cookies and stores no name, email or IP address.
• Want to see or delete your data? Contact us.

7. Everything else

• Photos and colours can look slightly different on screen, and sizes vary between brands.
• We aren't responsible for delays caused by things outside our control, such as carrier problems. If your order is very late, you can cancel it for a full refund.
• We may update these terms. The terms shown here when you placed your order are the ones that apply to it.
• Questions? Use our contact form.